Senior Front Desk Receptionist

Point Diamond Mandiri · 📍 Pontianak, Kalimantan Barat · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 5.000.000 – Rp 6.000.000 per month
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📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, ensuring a warm and welcoming atmosphere.,Answer and direct guest inquiries, providing accurate and helpful information.,Check guests in and out, process payments, and maintain accurate records.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.,Handle guest complaints and concerns, working to resolve issues to the guest's satisfaction.,Maintain a clean and organized front desk area, ensuring all necessary supplies are available.,Assist with special events and promotions, contributing to a positive guest experience.

🎓 Kualifikasi & Syarat

Minimum of 2 years of experience in front desk receptionist roles in the hospitality industry.,Strong communication and interpersonal skills, with the ability to interact with a diverse range of people.,Proficiency in using front desk software and other relevant hospitality technology.,Familiarity with local laws and regulations, and the ability to apply them in a hospitality setting.,Ability to work well under pressure and manage multiple tasks simultaneously.,Excellent organizational and time management skills.,Bachelor's degree in Hospitality Management, Tourism, or a related field is preferred but not required.

🛠️ Keahlian

Customer serviceProblem-solvingMultitaskingAttention to detailTeamworkAdaptability
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