Food & Beverage Supervisor (F&B SPV) - DO.CAFE PTE LTD

Join DO.CAFE PTE LTD as a Food & Beverage Supervisor (F&B SPV) and lead a dynamic team in delivering exceptional dining experiences in Surabaya, Jawa Timur. This is a unique opportunity to shape the operational excellence of a growing hospitality brand while fostering a culture of innovation and customer satisfaction.

As an F&B SPV at DO.CAFE, you'll be at the heart of our operations, ensuring that every meal and beverage served meets our high standards. Your daily tasks will include managing a team of 10-15 staff, training new hires, and implementing efficient workflows using our in-house POS system, Zomato POS. You'll work closely with the restaurant manager to maintain high levels of food quality and customer service.

DO.CAFE is a rapidly expanding brand with multiple locations across Indonesia, offering a diverse menu of Indonesian and international dishes. With a focus on sustainability and community engagement, we're committed to creating a positive impact in the cities we serve. If you're passionate about food and beverage operations and want to be part of a team that values growth and excellence, we'd love to hear from you.

📋 Tanggung Jawab Pekerjaan

• Manage a team of 10-15 F&B staff, including scheduling, training, and performance evaluations.
• Ensure food and beverage quality standards are met by supervising kitchen and bar operations.
• Implement and maintain efficient workflows using Zomato POS and other relevant software.
• Monitor inventory levels and place orders to maintain optimal stock.
• Train and mentor new hires to ensure consistent service quality.
• Handle customer complaints and resolve issues professionally.
• Collaborate with the restaurant manager to develop and execute operational strategies.
• Participate in regular staff meetings and contribute to team-building activities.

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience in F&B supervision or a related role.
• Proven track record of managing teams and improving operational efficiency.
• Strong knowledge of food safety and hygiene standards (e.g., HACCP, ISO 22000).
• Familiarity with Zomato POS or similar F&B management software.
• Excellent communication and leadership skills.
• Ability to work under pressure and meet tight deadlines.
• Indonesian language proficiency (written and spoken).
• Valid food handler's permit (Sertifikat Pengawas Makanan) is a plus.

🛠️ Keahlian

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